THE CHALLENGE
What needed solving.
Public-facing and operational systems needed improvements to search, tracking, reliability, and visibility.
BUSINESS SYSTEMS
Branch search, email evidence logging, and tracking tools for a housing finance provider.
THE CHALLENGE
Public-facing and operational systems needed improvements to search, tracking, reliability, and visibility.
MY CONTRIBUTION
Branch location search and multilingual handling
Form-email evidence logging and downloadable reporting
Custom PHP tracking endpoints and platform maintenance
ENGINEERING FOCUS
Making everyday operational information easier to find, track, and verify.